The central location was absolutely fantastic, making it super easy to access everything. The staff were jaw-droppingly great, eager to share their lovely city with us. The room was mind-blowingly tastefully decorated and furnished, with a spacious and clean bathroom. The location was also a major plus, with most attractions within a short 20-minute walk and the train station just a stone's throw away. The staff were friendly and nice, and the coffee provided was a pleasant surprise. The front desk manager was also incredibly kind, allowing us to check in late and store our luggage after check-out. This place was a perfect fit for our group of four sisters traveling through Italy.

Great location, very helpful and polite staff. The room was clean with a comfortable bed. The hotel offered a hot water boiler and a fridge in the room, which was convenient. Additionally, the warm welcome from the staff upon arrival was a nice touch.

There were some drawbacks during my stay. The walls were quite thin, making it challenging to sleep peacefully with noise from neighboring rooms.

Pros": The value for the money was excellent. The room was spacious, clean, and of high quality. The location was perfect, just a short walk to the train station and major attractions. The staff at the front desk were extremely helpful and provided us with great recommendations for exploring the city.

The rooms were a good size, and there was a cafe nearby called Time Caffe that was really worth visiting. Plus, being close to a train station made it super easy to get around and explore everywhere. 🚆

You will definitely be satisfied if you try Bar Arcobaleno, situated right by the apartment. Situated in the vicinity of uffizi gallery...

The hotel location is good and rooms are clean.

This hotel is not a like real hotel as it has a part-time lobby and it has no restaurant..It is also very difficult to find out the hotel as it is one floor of the apartment!!! You must carry at least 3 keys to reach your room...One for opening the gate,one for the building and one for the room....Its better to call it only bed as it doesnt have breakfat either....It is impossible to call it 3 star hotel.....

+ Location is great, it's almost in front of the main station (less than a minute walk, and around 7-10 mins walk to the Dome) + Staff is very friendly + Great value for money

- All the previous reviews about the facade of the building were true... looked like a hostel - Very cold floors, it was impossible to walk down the room without your shoes on - The rooms appear to be smaller than in the photos, but still very nicely decorated and designed

Room is big, friendly staff, shower is good. Staff give us a souvenir upon check out.

No breakfast.

The location of the hotel is very near to the station! The room is tidy and bright. The desk clerk is very friendly and could speak good English and could give useful advice for tour. We did have a good time here.

Good hotel! The enrance is scary but as you get in and meet the staff its a wonderful place. You can walk to downtown Florence and Florence is a beautiful city.

Very clean, super nice staff, excellent location!

The room is clean and comfortable, the staff is nice.

The location is not close as expected

Rooms were simple yet functional, with wifi , aircon with modern and spacious bathrooms, and hot showers which all worked well. Generally a decent value and staff were helpful..

We had chosen this hotel for the proximity to train station but found the location was actually not very pleasant (quite a lot of shady characters loitering in dark corners on the way to hotel). We arrived at night, the streets were not well lit and the hotel entrance and lifts were dark and not very welcoming. Its not a bed and breakfast run by a family, but rather an economy hotel in the city! which is fine if thats what you r looking for. It May just be a one off, but we had to swat a lot of hungry mosquitos in the room that night. Would not recommend if you are a single female traveller.

Great location, very helpful and polite staff. The room was clean with a comfortable bed.

Lots of street noise in some rooms, no facilities for tea/coffee or breakfast even though it is supposed to be a b&B. Very little staff attendance at the reception, and when I arrived there was no-one there. Were it not for other people letting me in the front locked gate where nobody answered a buzzer, I would have been stranded, and only to find that I was supposed to phone a mobile number on arrival if there was no- one in attendance I did not have access to a phone. The hotel manager from another floor in the building made the call for me.

The rooms are clean. Safe and comfortable.

Not all the time the receptionist was available.